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A Fusion of Eco-Chic Luxury & Vibrant Spirit
Embark on a 5-star journey at Club Med’s Exclusive Collection Resort in Miches, Dominican Republic -an undiscovered luxury retreat. Unwind in an eco-chic haven, where couples and families are embraced in a vibrant and lush atmosphere.
Includes:
- Flight from YUL to PUJ with AC
- Airport transfers
- 7 nights’ accommodation at Club Med Michès Playa Esmeralda in Chambre Deluxe – Vue Jardin, Baie des Explorateurs – AI to Michès Playa Esmeralda or similar
- All-inclusive formula
- Drinks served by the glass and at the bar only: water, fruit juices and sodas, hot drinks and cocktails with and without alcohol, wines and local and international spirits. A selection of sweet and savoury snacks.
- Activities (View the Activity tab for the details)
- Protection offered by the Travel Agents Compensation Fund
- Taxes
Not included:
- Membership fees of 60 CAD / pers.
Regular Canadian passport: Your passport must be valid for at least 6 months after the date of your arrival in the Dominican Republic.
Enjoy a playing field as vast as nature itself
Collective sports events and tournaments are temporarily suspended. Welcome to the world's biggest sport academy: Club Med. On the water, on the ground or in the air: the all-terrain activities on offer are mapped out just for you. With coaching from your G.O®, experience new sensations. Or find joy in improving your technique in a friendly setting. Are you looking for relaxation ? Try our fun leisure activities and lively evening entertainment. If you have a thirst for adventure, choose our excursions.
Activities:
New activities
Included
In addition to the rich Club Med sports’ offer, we're kicking off with a programme that respects everyone's preferences and personalities: - Games to get to know each other better and encourage group bonding - Mobile lounge areas to hang out, play and connect in the Resort - An exciting escape game to foster team spirit - Exclusive evenings to make every night a celebration - Collective choreographies to dance, perform, and shine together - Sports to challenge themselves or just for fun - Tailor-made excursions* to explore and create unique memories together
Express Mountain Adventure
Optional ($)
Swing at the top of the world at “Montaña Redonda”. Take in the spectacular view from the top as you fly back and forth on the mountain-top swing.
Facial Treatment - 50 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 50 minutes of facial treatment from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Massage - 50 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 50 minutes of massage from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Cooking lessons
Included
Every Friday, the Chefs of Michès offer an interactive cooking class at Coal & Copper. From behind the bar, you can look for advice, note the recipes, learn about and taste the flavour of the local products... and the experience is all the richer since you can then make these exotic mixtures at home.
High Intensity Training
Included
Keep up your exercise routine and improve your physical condition with muscle building and cardio classes. Focus on the core muscles with the exercises in the Core Training session. If you like to push your limits, especially in cardio, join the Circuit Training course.
Low-density Training
Included
Gentle ways to take care of yourself. In the morning, activate your body with a muscle wake-up session. Work your deep muscles with Pilates. To finish the day, find some calm with a little stretching.
Fun activities
Included
Mini Club Med + adds new activities offering fun, cooperation and adventure. It's all go for: - Super pilot: a challenge where kids learn self-confidence, guided along a pathway with their eyes blindfolded - Let's roll! : where team spirit wins by moving balls and crossing the finishing line - Zen tales: time for a break! Children learn to relax, through a clever mix of stories and yoga poses. Ninja bootcamp, Nature detective, Hero's parade... and lots of other activities to be explored on site. These activities are designed for different age groups, fill the days and support children in discovering their strengths, with group games and fun for all.
New activities
Included
Here's a small selection of what's in store for teenagers guaranteed to break the routine, in addition to the sports activities on offer: - Games to foster group bonding - Twisted sports to rediscover them in unexpected ways - Outdoor olympics to get a fill of thrills and team spirit - Arts-and-crafts workshops to unleash their inner artist and let creativity soar - Latest dance trends to take centre stage, show off their skills and create unforgettable memories
Aerial yoga
Included
Enjoy the benefits of Aerial yoga classes, a calm and relaxing moment combining traditional yoga poses, Pilates and dance with the funny use of a hammock.
Mini Rope Course Adventure
Included
Bursts of laughter, squeals of joy and shouts of encouragement... There's a lot going on up there on the suspended course. The rope bridge sways, carrying you off on a wave of delight.
Archery group lessons
Included
Bows, arrow, lines of sights, targets... learn all you need to know to be a real archer! The lesson has 3 parts: - safety information and familiarising yourself with the equipment. - teaching and practice: agility and concentration. - debriefing.
Flying trapeze group lessons
Included
After an introduction on a stationary bar, students will proceed up the ladder to the flying trapeze! After practicing a "knee hang" position for execution and timing, one may even be ready by the end of the session to attempt a "catch" with our trained catcher... and this is just the beginning!
Group lessons
Included
Game, set and match: discover the ins and outs of tennis! Teaching and practice, tailored to your level, technical basics and tactics: forehand, backhand, lob, passing shot, slice, serve...
Hidden treasures of los Haitises
Optional ($)
Immerse yourself in the history of the ‘Tainos’, an ancestral culture frozen in time. Discover the heritage and history of this indigenous population, in the heart of a magnificent site, registered as a World Heritage Site (U.N.E.S.C.O).
Lush landscape expedition
Optional ($)
Discover the playful side of nature aboard our safari truck. A visit to the nearby rice fields will allow you to learn about rice culture of the Dominican Republic. Visiting mangrove and wild life activities are included. You can also enjoy tasting local products. Cap it off with a thrilling swing atop Montaña Redonda, where you'll take in breathtaking 360° panoramic views.
Whale watching
Optional ($)
Every winter from late January to March, we are visited by the humpback whales migrating from the cold waters of Canada to converge on the warm waters of Samana bay. Do not wait to book your place for this extraordinary show, just steps away from Club Med’s beach.
Tailored Treatments - 2 hours
Optional ($)
Enjoy the total freedom of two hours' treatment over two days of your choice, from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Club Med Amazing Family!
Included
The big idea behind Club Med Amazing Family! is to celebrate families! Bring parents, children and also grand parents, together, to share good times and have fun. Dance, go on treasure hunts, learn about nature conservation and play... everything you need is provided to ensure you have an unforgettable holiday together. Games, events and all sorts of activities... an entire program designed for both kids and grown-ups - all organised by our G.Os® reknowed for their infectious enthusiasm. - Time to Recharge: let’s relax and reconnect! - Time to Play: let’s enjoy childhood games together! - Time to Splash : let’s have some water fun! - Time to Quest: let’s find the treasure! In Michès, dont’ miss the « Time to Recharge » experience, a unique and unusual yoga class for the all family. Next to the vegetable garden and the gardener's hut, practice in a lush environment and take time to contemplate it.
Family Yoga
Included
Take the whole family to Mini Club Med® for a yoga session that everyone can enjoy together. This fun session helps to recharge your batteries as well as relax together as a family.
Evening
Included
Looking forward to a quiet dinner with your partner or with friends ? You can entrust them to our experienced G.O. They will have a dinner and be able to take part in fun activities, while you enjoy your meal in peace.
Evening
Included
After having your children eat dinner, you can enjoy our Evening Service where a trusted G.O® will look after the kids while you enjoy a private dinner with your partner, friends and family.
Wingfoil group lessons
Included
Prepare to be tempted by this new board sport. Classes in small groups are offered three times a day (except Saturday). One or two G.Os® will support you and teach you the basics of this new sport that you can quickly become proficient in. The equipment is lightweight, which is a real advantage when you're learning and in terms of autonomy.
Yoga, a daily practice
Included
Take a step back from the busy world outside, at sunrise and sunset in the shade of the palapa. Every morning, gently reawaken your body and start the day in a state of calm and well-being. Try out aerial yoga in the fitness room*. This hybrid form of yoga requires the use of a hammock and combines yoga, Pilates and dance. End the day with a yoga session at sunset in the shade of the palapa and treat yourself to a unique moment of relaxation.
Yoga Flow
Included
The Flow Yoga session is held in the shade of the palapa and is aimed at those who are already familiar with the practice. The session varies depending on the inspiration of the day, but is always gentle.
Agricultural Heritage and Cacao Trails
Optional ($)
Did you know that Dominican Republic proudly produce one of the best organic cacao in the world and has won several awards by the Academy of Chocolate? Explore a family owned organic Cacao plantation and a farm to learn about the country’s agricultural heritage.
Esmerald Quad adventure
Optional ($)
Discover the authenticity and splendor of Miches behind the wheel of an ATV and across different landscapes. Feel the adrenaline as you drive on rural mud roads, which allow a glimpse into the simple life in the countryside. Relax as you feel the ocean breeze on your face while driving along a beautiful deserted beach, where you can later enjoy moments of absolute relaxation under the shade of a palm tree.
Playa Esmeralda lobster cruise
Optional ($)
Come aboard and enjoy a moment of absolute relaxation with your family on our exclusive Catamaran. Snorkel at “media luna” and then enjoy a delightful lobster lunch grilled by our master chef. In order to protect the lobsters during their reproduction period, a Mahi-Mahi fish fillet and a grilled shrimp brochette will be served from March to June.
Tailored Treatments - 4 hours
Optional ($)
Enjoy the total freedom of for hours' treatment over three days of your choice, from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Bachata dance class
Included
Bachata was originally romantic music of the Dominican Republic, played by several guitars (three or four), accompanied by percussion (bongo, maracas, guiro) and a bass. Since 1999, the Spanish started to dance the bachata (which resembles the salsa)...followed by other nationalities!
Merengué dance class
Included
Today the Merengue is often associated to salsa because numerous salsa movements are more easily made in Merengue. People dance the Merengue more or less all over the American continent and in the West of Europe. The Merengue has existed in Haiti and the Dominican Republic since the middle of the 18th century. One of the characteristics of this dance is the very pronounced movement of the hips.
Salsa dance class
Included
Move to the beat and strut your stuff to the beautiful sounds of Latin music.
Pool free Access
Included
The Resort pools are there for you to use all day long. Whether it's a place of calm solitude for a relaxing morning swim or ringing with laughter as you splash about with loved ones, there are so many ways to enjoy the pools.
Family show time
Included
Sit back and enjoy the show: your children are about to take to the stage. Depending on the Resort, there might be dancing, singing, circus acts and more. Your little ones take centre stage, costumed and directed by their G.Os. When the crowd applauds, you can feel the pride in the room.
Kayak
Included
The seductive power of the water invites you to discovery. It is so hard to take your eyes off it and yet so easy to slide over its surface. Paddle in hand, with friends or on your own, float and fly like a nautical adventurer in search of escape and new sensations.
Tailored Treatments - 6 hours
Optional ($)
Enjoy the total freedom of six hours' treatment over five days of your choice, from our selection of treatments proposed at the Spa. Please visit the Spa reception upon arrival at the Resort to finalise your schedule.
Minigolf
Included
Miniature golf is adored by families because it delights kids and adults alike. Everyone has a fair shot here ‒ it just takes a bit of poise and concentration. The goal, of course, is to put the ball into the hole as you overcome traps and tricky angles.
Waterpolo
Included
Dive in and elbow your way into position to angle the ball into the floating net. With splashes and shouts of encouragement and joy, the water comes to life with your jumps, passes and shots on goal. The pool becomes a playing field for fun, energetic games.
Minigolf
Included
Miniature golf is adored by families because it delights kids and adults alike. Everyone has a fair shot here ‒ it just takes a bit of poise and concentration. The goal, of course, is to put the ball into the hole as you overcome traps and tricky angles.
Pétanque (boules)
Included
A great way to enjoy some fun time with friends.
Free access to pickle ball courts
Included
Take advantage of your holidays to discover or rediscover this racket sport. Have fun as a couple or with your family or challenge each other to an impromptu match for maximum fun and pleasure.
Table tennis
Included
Choose singles or doubles, smash contests or a relay where everyone takes a turn with a paddle. Open up to the possibilities of the game and enjoy yourself. The noise of the tiny bouncing ball is a great beat to accompany your games with family or friends.
Basketball
Included
Play like a pro! Use your holiday time to learn to dribble, perfect your three-point shot and, most importantly, have a good time. Improve your accuracy and connect with your team mates to win games.
Beach volleyball
Included
Your beach holiday is a wonderful time to discover this entertaining sport. Set the ball, play the net or smash to your heart's content. This beach sport is a guaranteed work-out in the sun. Go for it! It is a great opportunity to learn to make sand dives.
Football
Included
Pass the ball, try some fancy footwork, dribble...football awakens your inner child and unleashes your talent. The ball brings people together and ignites passion. (Re)discover the great feeling of team sports and have fun with your friends or family.
Tubing
Optional ($)
A fun and refreshing activity!
Club Med Baby Welcome® (from birth to 23 months old)
Included
The little darlings feel right at home thanks to this service, included in your Package. Everything has been thought of as concerns the babies' comfort and the parents' well-being. Available in the room: baby bed, baby bath, changing table , high chair ( on request)bottle warmer, strollers. A baby corner is also available in the main restaurant to prepare the baby's food.
Pyjamas Club®
Optional ($)
The Pyjamas Club® leaves parents free to organize their evening as they wish. This group babysitting service run by experienced G.O®s in a dedicated area provides all the necessary comforts (beds, daybeds, video area, etc.).
Show time
Included
Enter stage left: it's time to create and rehearse their own show. Fun with friends is a great way to develop new talents.
Nautical Activities
Optional ($)
Customize your boat trip, according to your wishes. Different activities in the program: buoys, wakeboarding, water skiing (for experienced users). Ideal for a family outing.
Sunset Cruise
Optional ($)
Come aboard our exclusive catamaran and live in the moment while you admire the beautiful sunset over the emerald sea. Enjoy a glass of wine or a cocktail and feel in paradise! Don't forget your swimsuit!
Creative workshops
Included
Sensory activities for tiny tots, and coloring or hands-on activities for older children.
Early learning
Included
Children can learn using educational toys and sensory activities like painting and music games. Each child develops and grows at their own pace.
Walks
Included
A walk is a chance to get lots of fresh air, and to fall in love with the hidden wonders of nature. Your children will love playing explorers with their friends.
Cardio-Training Room
Included
Keep up your sports routine in a fully equipped gym. Areas dedicated to different activities: - cardio with treadmills, ellipticals, rowing machines and spin bikes. - muscle strengthening with dumbbells and a group of workout machines.
Electric surf hire
Optional ($)
Discover uncharted waters as you venture beyond the shoreline on this high-performance electric surfboard. Jet and battery will propel your board through the water and allow you to surf and explore nature in new ways. It’s the ultimate and most exciting water adrenaline-inducing experience!
Lounge and festive evenings
Included
Share great times, both during the day and on into the evening. Live music, DJ sets, local entertainment, dance, circus and magic happenings: surprising and varied artistic performances for everyone to enjoy. Immerse yourself in the Lifestyle ambiances and allow yourself to be carried away. Reconnect with family and friends and enjoy creative, interactive workshops and games together. There are plenty of surprises and entertainment for children and grown-ups to keep everyone buzzing throughout your holiday.
Show
Included
In the theater or under a starry sky, settle into your seat and enjoy the show. Your G.O.® team will express their talent and creativity with songs, dances and performances that will amaze you. Laughs and applause ring through the resort and carry you away.
Wellness night
Included
Once a week, take shelter under the palapa to participate in Wellness Night. By the light of the candles, surrounded by nature and palm trees, you can finish your day with a special moment dedicated to you. After 30 minutes of Flow Yoga, time seems to stand still during the guided meditation.
Family "Big Snack"
Included
Snacks, pancake parties, baking workshops or picnics: these tasty activities* are a great way to savour time as a family. Treat yourself with your nearest and dearest. What's on the menu? Great food, of course, plus extra helpings of laughter, happiness and fun.
Family Arts & Crafts
Included
Painting, photo scavenger hunts and bracelet making*: there's lots of ways to get creative as a family. Add a dash of colour to your holidays alongside your budding little artists, discovering local crafts and creating things yourselves. Discover your hidden talents together.
Family tournaments & games
Included
Puzzles, sports tournaments, treasure hunts, sand castle competitions and skill and logic games.* Playing together brings you closer. Team up with your children and compete against other families. Enjoy time with your nearest and dearest.
Family water fun
Included
Next to the swimming pool or the sea, on the sand or with your feet dangling in the water, splash happily with your family. Pool parties, foam parties, beach parties, slip and slide and water fights: cool off and dive into a world of joy.
Free access to tennis courts
Included
Family Spa
Optional ($)
The Club Med Spa opens its doors to children and teenagers. A selection of treatments to be enjoyed alone, with family or friends, is offered to help them discover the world of well-being. You can also find specific products formulated by a brand dedicated to children's skincare (in a selection of Resorts only, information at the Spa reception).
Fitness Walking/Running
Included
Chain the distances, 1 km, 2.5 km or 5 km and enjoy an outdoor cardio session. Whatever your pace, the marked paths within the grounds of the Resort are suitable for all levels.
Kitesurf courses
Optional ($)
Learn to play with the wind and discover the fun of sliding on water. Situated in the Bay of Samana, this is the perfect sport to learn at your own pace with our certified IKO Instructors (International Kiteboarding Organization). Experienced riders can improve their skills. Store and rent equipment.
The tree house and its garden
Included
Budding Robinson Crusoes have their own magical hideaway: a treehouse! Surrounded by greenery, the growing girls and boys at Mini Club Med play explorers and feel a sense of adventure. In their nearby kitchen garden, they tend to their own vegetables.
Facilitate your arrival
Included
Register your children's details online: language spoken, parent's telephone number and so on. Then when they arrive, they can meet their G.Os and start having fun straight away! Everything is taken care of, so you can relax into your holidays.
Infirmary service
Included
Lifeguard
Included
Hobie Eclypse
Included
Discover the latest trend in water sports, the Hobie Eclipse Stand Up Pedal Board. A new version of paddleboarding without a paddle, just the power of your legs working a pedal system. For beginners to experienced paddleboarders, it's a surefire success.
Stand Up Paddle Giant
Included
Families or friends can try an original new way to have fun together with Giant Stand Up Paddle, the perfect activity to test your balance and your team spirit.
Stand up paddle group lessons
Included
An envigorating paddleboard ride, to get back on form or keep fit.
Aquafitness
Included
Smoothly follow a series of exercises in the pool with this aquafitness course. Your lightness in the water allows you to perform fluid and tonic movements rhythmically to music.
Swimming lanes
Included
Breaststroke, crawl, backstroke... there are 50-metre lanes in a dedicated space at the end of the main pool so you can notch up a few lengths. A proper swimming session in the shade of the palm trees...
Wingfoil free access
Included
Once you've got the hang of it, you'll be able to get started on your own.
Meditation Muse™
Included
Get started with meditation with the help of Muse, an app that helps concentration and facilitates relaxation. Muse is the perfect partner to help you go with the flow. Head for the palapa perched in the trees, the ideal place for this moment where time seems to stand still.
Sunset Yoga
Included
At the end of the day as the sun sets, head to the beach for a yoga session on the sand. Complete the positions one after the other and relax and enjoy the gentle lapping of the ocean. A moment when time stands still, so you can reconnect with yourself and the surrounding nature.
Yin Yoga
Included
Halfway between Yoga and meditation, the discipline invites you to release and concentrate. Slowly stretch, breathe, engage the stomach and hold the position. The time in the pose is the heart of this yoga practice.
Global rating: 4.5 / 5
- Location: 4.5 / 5
- Sleep Quality: 4.5 / 5
- Rooms: 4.5 / 5
- Service: 4.5 / 5
- Value: 4.5 / 5
- Cleanliness: 4.5 / 5
Fantastic Christmas holiday made special by club med standard of food, activities and team (and despite rain)
We had a brilliant family holiday at Miches. We were there from 18-28 December with a lot of rain for the first six days. The sun came out just in time for Christmas! Many people are mentioning the water issues. The build of the resort is not great and the rain caused a lot of issues with flooding as mentioned by others. Our room did not flood - when it rained very hard on the day we arrived, the toilet and sinks were not draining - so we just avoided using them until the rain stopped and then it was fine about 30min after the rain stopped. Flip flops were our main footwear on the wet days. Rain on holiday is never ideal, but the staff did their best to make it fun and you can see everyone was working hard to solve the issues. Michelle at reception was very welcoming when my Mum arrived alone and even remembered Mum’s name later in our stay. The food was excellent with a lot of variety in the ten days we were there. The excellent food is one of our reasons for choosing club med. I didn't expect it to be as good as our experience at La Palmyre but Miches far exceeded expectations andwas as good if not better. Head chef Julio could not have been more helpful with my husbands celiac disease. The Christmas Eve feast was one of the best meals we have had and the presentation of the food was as exciting as the eating! Far more than your usual buffet. We enjoyed some cocktails and loved the drama that Ahmet brought to his cocktails and serving of champagne. We took advantage of all the activities on offer, the other major reason we choose club med. The fitness classes standard was high and you get a good workout at every class. There was so much to choose from. Jacqueline’s fitness classes were excellent, she makes sure you are doing it correctly and her classes are fun and hard. I went back stronger than I arrived! Miguel was an excellent tennis coach, my husband really enjoyed his group lessons. Aqua in the sea was really fun and I enjoyed the yoga classes in a beautiful setting. There just wasn’t enough time to do everything! My eight year old son enjoyed the pool, beach, trapeze and archery. Christmas at the resort was amazing. Loads of surprises that I won’t give away here. Our family were unsure about having Christmas away from home - but this trip convinced us all that it can be just as good, if not better! The chef de village, Theo was always around. His energy is amazing, especially at the White Party. We loved our DR club med experience. If you want Ritz service, this may not be for you. Totally agree with the reviewer that you need to go with the flow at times. If you want five star food, constant high quality activities for all and fun staff, this is perfect for you. While we might not return to this resort, we remain fans of club med and all that it offers and have many happy memories. I’ve already done a photo book for the family. I would also love to know where Theo is next working as he does a great job managing the resort he was given and the team were fantastic! Thank you to the Miches team and wishing you a dry rest of season! 😉
Rating: 4 / 5
- Rooms: 3 / 5
- Value: 4 / 5
- Sleep Quality: 5 / 5
- Location: 4 / 5
- Cleanliness: 4 / 5
- Service: 4 / 5
Falling apart rotten hotel - a health hazard!
Let’s start with the positives, the island is beautiful, the beach lovely and the kids club unbelievable for all ages. Club Med is fantastic for large families with young children. The negatives, unfortunately an extremely long list… 1) The resort was built on a swamp with no adequate drainage. On our first day it rained hard and the entire resort flooded, see pictures. We soon learned however that whether it rains hard, or briefly, the resort immediately floods due to no drainage. 2) The infrastructure of the resort is incredibly poor and falling apart. When it rains, don’t expect just outside to be flooded, but indoors too. We had to take many towels and leave them by the door to limit our room being flooded daily. When it flooded hard, our toilets would back up, and overflow dirty sewage all over our rooms. 3) The infrastructure is so poor, the walls and ceiling crumble when it rains. On several occasions we saw parts of the ceiling collapse in the main restaurant and you simply had to hope it was never on your head, see pictures. 4) We were provided 1 umbrella for 5 people, we had to beg for multiple umbrellas, were always told they would be delivered to our room, but they never arrived. 5) the food is average at best, after 5 days you will be sick of the food as there is next to no variation. 6) housekeeping is incredibly poor, I don’t think there was a single day when we were both given new towels and water, at best we would get one or the other. We even went to reception to complain about the lack of water provided and were told they don’t provide water unless you specifically request it and that we would need to specifically request it each day. Insane for a 5* hotel. 7) towels are not provided at the beach, and more often than not would not be at the zen adults pool. I saw guests specifically complain about this to the chief de village, but he was incompetent at best. 8) they refuse to collect luggage from the room because it is a security risk, and wish for you to leave your luggage outside your room for them to collect at some point during the day, which somehow is not a security risk?! 9) I feel slightly sorry for those on reception as they appear to receive the brunt of complaints all day, but their attitude is incredibly rude and the least bit helpful. Everything is an immediate no and most of their reasoning is non sensical. If this hotel was in France, where Club Med originated, it would be closed due to being a health hazard. I am grateful no ceiling fell on my head or that I did not get E. coli sickness from sewage water flooding the resort and rooms. Club Med is a fantastic brand, and we would return to other Club Med’s but this resort needs dire attention before someone is hurt.
Rating: 1 / 5
Written by: nicholasn202 - - December 28, 2024unseasonably rainy, but had a grand time.
Unseasonably rainy Dec 16-20, but had a grand time. very little sun, but the cloudy cover kept me from getting sunburned. When it rained, I just enjoyed a beach cabana and read. I imagine that most times of the year, the weather is much sunnier. The ocean was always warm and inviting. Beautiful beach walks. I joined my extended family who gathered there for a pre-Christmas vacation. The food was terrific, and the GO activity staff were very accommodating and talented. Some other guests had problems due to local flooding in the club, and power interruptions causing lock-outs. I was lucky enough to have an upstairs room, so didn’t have any flooding. my room was always very clean and everything worked. The grounds workers, dining servers and cleaning staff work very hard, and appreciated small tips (even though it’s an all inclusive resort). lots of activities for younger folks. plenty of socialization around the bars. easy to find a secluded place if you want quiet. something for everyone. if you are unreasonably high-maintenance, and are not prepared to go with flow of the limitations and hiccups found in the third world, you might reconsider. I paid a very high rate for this holiday week, and was very satisfied. Now I just have to work off the extra pounds that I gained enjoying all that good food!
Rating: 5 / 5
Written by: thomasaV2045YO - Stamford, Connecticut - December 27, 2024Ignore the fake 5 star reviews!!!! And AVOID this resort at any cost!
PLEASE ignore ANY 5 star reviews you see of this resort, they are 100% fake and this resort should be avoided at all cost.. not to mention that many of the 5 star reviews I’m seeing here are “coincidentally” by the same names as the concierge team members from the resort which is very suspicious. I’m convinced they are all fake, this resort is a total scam and is a 2 star AT BEST. This was hands down and by far the worst resort my family has ever gone to. We went as a group of 11 people with 4 little kids and packed a tremendous amount of lugguage expecting to have 10 days in this resort. I can confirm that after 48 HOURS and even with all the travel and packing we did, we left this resort and couldn’t have been happier to do so. This resort is a complete and utter disaster. To begin with the rooms are filthy, the front doors are 1.5 inches off the ground letting in all the insects to the room, the service and housekeeping was beyond poor, sometimes leaving all dirty towels in the tub in my bathroom and not giving me any clean ones or more water. We had several cockroaches in the rooms as well. The rooms also smelt horrible like mold. The facilities are poor and dirty, outdated, ugly and unsafe for children since the floors are all glossy and extremely slippery the second they get wet and the food was borderline tolerable. The WORST part of it all began when the rain started. All of our 4 rooms were flooded, one of the rooms had water overflowing from toilets, coming in from baseboards, light sockets on ceilings, etc. one of our rooms completely flooded with ankle deep water, the ENTIRE room from one end to the other, with bugs and cockroaches everywhere (see pics). Besides that; the whole resort was under water, some areas knee deep with dirty gross water. That was the last straw for us so we packed our bags and booked the next 2 hour bus ride straight back to the airport and left. If only it allowed to post videos here to show you really just how bad it all was. If you are going to read any review let it be this one and trust me, avoid this resort. We are not ending this here, we are going to be going after this resort for false advertisement, a full refund and will be taking legal action against them.
Rating: 1 / 5
Written by: Jordan S - - December 25, 2024Not a 5 star resort - Maybe 2/3 star resort. MAJOR flooding/ draining issues among other issues...
This resort is advertised as a 5 star resort. It is suffice to say we did NOT have a 5 star experience. My family and I arrived at the resort on a Wednesday afternoon around 12 pm. It was down pouring the entire day. Our room was not ready until 5 PM, which was well after the expected check in time. We finally get to our downstairs unit suite and were immediately concerned with the musty/mildew smell in the room. We called the front desk to ask for a dehumidifier - which was never brought. The rain continued and as a result, the water started to pool into our room from the bathroom toilet and sink. We looked outside our room and saw water flooded in the walking pathways up to our ankles. We called the front desk to have them provide towels and clean up. No one came to clean our room. We proceeded to head to dinner during this time because our two little children were hungry. We walked through ankle deep water to get to the dining area. Then we started to talk with people eating around us and MANY other people in downstairs suites told us that their toilets and sinks were flooding their rooms as well. They too were waiting for towels and clean up. After dinner, we headed to the front desk to demand clean up and a new room. Unfortunately, no rooms were available. We headed back to our room with our children only to have the power go out in our unit. We texted the front desk to have someone come put the power back on, as our children were scared to be in the dark and the temperature in our room was rising. This was at 7:33PM. Someone did NOT respond to our text until an hour later. It wasn't until 11:30 PM that someone actually came to our room to restore the power. This is unacceptable. Again, the flood/toilet/ sink water was yet to be cleaned up. At midnight, my husband demanded we change rooms as soon as another became available. We were moved to an upstairs unit around 2PM the following day. The unit did not have a musty smell. However, we did find 2 cockroaches. Other issues at the resort: -90 minute windy drive to the resort from the airport - Due to the rain and flooding, there were often no beach/ pool towels available - The beach has no towel service. You need to bring towels from the pool area to the beach. - No umbrellas at the beach. - No food service at the pool or beach. - No one walking around taking drink orders at the pool or beach. - Due to the water and flooding issues, the property sprays the entire resort two times a day with a mosquito spray that they claim is safe for humans to breathe on their app. I googled the name of the spray and it in indeed dangerous to inhale. Not only do they spray, they spray DURING the day when people are out and about. The first window of spraying is between 7-8:30 AM and the second window of spraying is between 5-6:45PM. I understand there is a mosquito issue - however, they should be spraying over night to reduce inhalation and exposure to their guests. This is UNACCEPTABLE. - The tiles at this resort are glossy. It rained the entire 7 days of our stay - the tiles were extremely slippery and treacherous. - The water damage is evident. The ceiling/ walls are all patched up trying to put a band aid over the damage. - No hot tub except in the spa - which costs extra to access. - Steam room at the spa was out of service. - My entire family has been experiencing stomach issues from our stay. Good: - Food was decent. - My husband's massage was wonderful. - They have a kids club, but they arbitrarily separate by ages which was not conducive for our kids. My 5 year old was separated from my 3 year old and my 5 year old could not be with her 7 year old cousin. There were no exceptions for keeping kids together if on the cusp.
Rating: 1 / 5
Written by: Exploration786585 - - December 25, 2024Choose your dates
8 days | 7 nights | Flight | All inclusive
Conditions
Price calculated on January 1, 2025, for a stay from September 2 to 9, 2025. The dates and components of this travel can be modified as you wish. The hotels and activities are offered as a suggestion and can be modified depending on your needs.
The prices are subject to change depending on the dynamic pricing of the day from our suppliers. Nothing is booked ahead of time and availability is subject to change depending on our suppliers.
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