- Details
- Rooms
- Restaurants & bars
- Activities
- Reviews
With fantastic views across the horizon, Club Med Les Boucaniers Resort is set in an immense coconut grove on the most stunning part of the Martinique coastline, in the heart of the Caribbean. Head down to its famous comma-shaped pontoon surrounded by the bay's crystal clear waters. The perfect place to admire the famous Diamond Rock. Get your thrills surfing and enjoying various water sports, hike through a lush forest, celebrate with the local carnival, sample the spicy flavours of local specialities... Club Med des Boucaniers Resort is just like "Flower Island": colourful, vibrant and fun.
Why visit Buccaneer's Creek ?
- Falling for the charms of one of the most beautiful beaches on Martinique, facing the Rocher du Diamant
- Waterskiing or wakeboarding from a fabulous pontoon
- Strolling through the tropical gardens or among the coconut palms
- Marvelling at the fish as you Scuba dive or exploring the thrilling world of kitesurfing
- Combining beauty with pleasure, at Club Med Spa by PAYOT
Stroll along the dramatic curve of Club Med’s iconic pontoon
Welcome to the historic port area. Choose from accommodation in the aptly named “Joie de vivre” building, the brightly colored “Belle étoile” bungalow and many more. The Resort is full of unique places to relax and daydream. The rooms are large and the decor is inspired by Creole culture and the colors of local madras cotton. A gentle breeze rustles the leaves of the coconut palms at Les Boucaniers.
Superior
Capacity: 1 to 6 persons.
Dimension: 23 m² to 64 m²
- Laundry service (extra charge)
- Luggage service
- Iron & ironing-board
- Kettle - Coffee/tea making facilites
- Mini fridge (non provisioned)
- Telephone
- Television(s)
- Internet
- Air conditioning
- Baby bed (on demand)
- Safe deposit box
- Socket type E : 220 - 240 V
Suite
Capacity: 1 to 2 persons.
Dimension: 43 m² to 46 m²
- Room Service included for continental breakfast
- Turndown Service
- Laundry service (extra charge)
- Beach towel
- Luggage service
- Cleaning on demand
- Premium Wi-Fi
- Priority Booking at the Gourmet Lounge
- Upgrade transfer for G.M® with transfer package
- Minibar (non-alcoholic drinks) - refilled daily
- Espresso machine
- Iron & ironing-board
- Kettle - Coffee/tea making facilites
- Telephone
- Television(s)
- Air conditioning
- Baby bed (on demand)
- Safe deposit box
- Socket type E : 220 - 240 V
Each country has its own culinary tastes, spicy sweet...Discover a multitude of tastes during your vacation from breakfast through to dinner.Also take advantage of our all day dining included in your package
Club Med Spa by Payot
Tea & Relaxation area.
Loan of bathrobe and sIippers.
Cloakroom.
Main swimming pool
This lagoon overflow freshwater swimming pool is ideally located facing the sea.
Children are under the supervision of their parents or an accompanying adult.
The Madou
Come and enjoy the new bar, decorated in coral red and shades of green. From large sofas and bar stools to seating areas under the shade of parasols, the newly-designed spaces are perfect for get-togethers and celebrations. In the centre of the Madou, an old yawl pays homage to the island's traditions and forms the centrepiece of a large space where you'll find entertainment, shady terraces and a bar.
The Pays Mélés
The restaurant will be undergoing a complete overhaul. Light wood furniture, rattan armchairs, bright colours... a modern look that celebrates Creole culture. Perfect for leisurely meals by the sea. The surroundings are as tantalising as the dishes. "Accras de morue", grilled fish or "poulet boucané" with spicy "sauce chien", and exotic fruits is a typical menu that you'll find on the Island of Flowers.
L'Ô beach lounge
Located on one of the island's finest beaches, this bar is just the spot for a tropical refreshment between water sports and sun lounging. Soak in the laid-back vibes as you sip on your preferred cocktail, chilled beer or fruit-infused water on the oceanfront deck or toes in the sand.
L'Ô beach lounge
Fall in love with Creole cooking at our elegant new beach-style venue, and enjoy its stylish yet relaxed atmosphere. Unwind with the sandy beach at your feet, and try local specialities that will give you a taste for traditional Creole dining.
Club Med parking lot(s)
Number of places: 92
Number of charging stations for electric vehicles: 0
Number of places available for those with restricted mobility: 7
No charging stations for restricted mobility electric vehicle places.
Cardio & weight room
The cardio-training room is equipped by Matrix, one of the leading top-of-the-range brands of professional cardio-vascular and muscle-strengthening equipment.
The heavy-duty equipment with dynamic performance, elegant design and advanced features will transform your training experience.
Scuba Diving Center: FG ROMALI
The Resort Diving Centre offers you the best conditions in which to enjoy your sport!
2 doctors specialised in problems related to Scuba diving are available 10 minutes from the Resort.
Scuba Diving Spots
Flora and fauna: Come and dive in calm waters, with excellent visibility, underwater caves, gentle dropoffs and sponges. You'll see barracudas, thazards, angel fish, groupers, carangues, turtles, and thousands of multi-coloured Caribbean fish!
A few examples of dive sites:
-"La Pointe Borgnese": a very calm dive site (0 to 30 metres deep), where seagrass, sand and coral slopes delight both beginners and experienced divers.
-"La Kaye Boucaniers": reef top (0 to 40 metres deep) leading to a beautiful coral slope. Ideal for all divers.
-"Le Ti'Mur": vast coral garden on a plateau at 10 metres deep, next to a slope dropping to 20 metres deep. Calm dive spot, with bright colours, rich in local fauna.
-"Le voilier": drift dive starting at 16 metres deep. Come back up to the plateau to see the wreck of a sailing ship, resting on the bottom at 14 metres. Varied site, popular with divers.
-"La Kaye Filipo": stunning coral plateau followed by a slope to a depth of 30 metres. Known for the beauty of its corals.
- "La Kaye 3 Rivières": dive spot opposite the 3 Rivières rum distillery (13 to 50 metres deep). One of the most beautiful dive sites in the south of Martinique. Discover a huge coral garden, and a slope covered in schools of fish.
La Distillerie
Discover the best white, amber or aged rums from renowned Martinique distilleries like Clément, A1710 and Trois Rivières. Enjoy a guided tasting and discover the subtle nuances of each rum produced from pure cane juice.
Enjoy a playing field as vast as nature itself
Collective sports events and tournaments are temporarily suspended. Welcome to the world's biggest sport academy: Club Med. On the water, on the ground or in the air: the all-terrain activities on offer are mapped out just for you. With coaching from your G.O®, experience new sensations. Or find joy in improving your technique in a friendly setting. Are you looking for relaxation ? Try our fun leisure activities and lively evening entertainment. If you have a thirst for adventure, choose our excursions.
Activities:
Pearl of the South
Optional ($)
Come and enjoy an unforgettable day on a catamaran: the sky, the sun, the sea and exceptional marine sites. Laughter, good humour and a gentle atmosphere under sail where you can dream and discover the beauty of the South Caribbean coast from the sea.
Facial Treatment - 60 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 60 minutes of facial treatment from our selection of treatments proposed at the Spa.
Massage - 60 minutes
Optional ($)
A special offer enabling you to discover our spa experiences : 60 minutes of massage from our selection of treatments proposed at the Spa.
High Intensity Training
Included
Keep up your exercise routine and improve your physical condition with muscle building and cardio classes. Focus on the core muscles with the exercises in the Core Training session. If you like to push your limits, especially in cardio, join the Circuit Training course.
Low-density Training
Included
Gentle ways to take care of yourself. In the morning, activate your body with a muscle wake-up session. Work your deep muscles with Pilates. To finish the day, find some calm with a little stretching.
Beginners' diving course - PADI Scuba Diver
Optional ($)
Take advantage of this course to get your PADI certification. Over a minimum period of 2 days, the course includes: - 4 accompanied sea dives. - Full equipment (cylinders, lead belt, wetsuit, stab jacket, diving regulator, flippers, mask and snorkel), and boat trips. It does not include: - the PADI kit (PADI diploma certificate, dive logbook, theory and practice training manual), on sale on site only. Minimum stay: 4 days. Minimum age: 10.
Tailored Treatments - 2 hours
Optional ($)
Enjoy the total freedom of two hours' treatment over two days of your choice, from our selection of treatments proposed at the Spa.
Padel tennis group lessons
Included
To find out how padel is played, come and try a lesson with us. In a single session, you can master the basics of this fun sport.
Beginner dive package - PADI Open Water
Optional ($)
Take advantage of this course to get your PADI certification. Over a minimum of 4 days, the course includes: - 7 accompanied sea dives - Full equipment (cylinders, lead belt, wetsuit, stab jacket, diving regulator, flippers, mask and snorkel), instruction and boat trips. It does not include: - The PADI kit (PADI diploma certificate, dive logbook, theory and practice training manual) on sale on site only. Minimum stay: 6 days Minimum age: 10
Group Lessons
Included
There's no need to choose between waterskiing and wakeboarding - you can improve at both with us in a safe environment. The lesson has 3 parts: - explanation of safety information and equipment. - teaching and practice, tailored to your level: balance, tricks, techniques... - debriefing.
Group Lessons
Included
Group lessons 6 days a week, to ensure all participants make good progress and master their movements.
Tailored Treatments - 4 hours
Optional ($)
Enjoy the total freedom of four hours' treatment over three days of your choice, from our selection of treatments proposed at the Spa.
Advanced accompanied diving course - PADI Advanced Open Water
Optional ($)
Minimum level required: CMAS 1 Star, PADI Open Water or equivalent (prerogatives according to local rules). 5 dives over a minimum of 3 days: 5 sea dives including 2 compulsory dives (deep dive and underwater orientation dive) and 3 dives depending on local conditions. It does not include: PADI kit, at extra cost, on sale on site only (PADI diploma certificate and handbook, dive logbook, theory and practice training manual). Minimum stay: 5 days Minimum age: 12
Free Access
Included
The Resort pool is there for you to use all day long. Whether it's a place of calm solitude for a relaxing morning swim or ringing with laughter as you splash about with loved ones, there are so many ways to enjoy the pool.
Tailored Treatments - 6 hours
Optional ($)
Enjoy the total freedom of six hours' treatment over five days of your choice, from our selection of treatments proposed at the Spa.
Kayaking
Included
The seductive power of the water invites you to discovery. It is so hard to take your eyes off it and yet so easy to slide over its surface. Paddle in hand, with friends or on your own, float and fly like a nautical adventurer in search of escape and new sensations
Free access to padel courts
Included
Bocce Ball
Included
Observe, strategize and aim for fun. Grab your family or friends and treat yourselves to a round of this Provençal version of bowls. Whether you shoot with your feet together or planted firmly apart, work on your technique to chase away the opponent. You can practically hear the cicadas in your head.
Stand Up Paddle Boarding
Included
This activity is done in the sea, close to the shore. You stand on a large surfboard and paddle, the difficulty being to keep your balance (it was originally done lying on the board, a bit like surfing).
Table tennis
Included
Choose singles or doubles, smash contests or a relay where everyone takes a turn with a paddle. Open up to the possibilities of the game and enjoy yourself. The noise of the tiny bouncing ball is a great beat to accompany your games with family or friends.
Beach volleyball
Included
Your beach holiday is a wonderful time to discover this entertaining sport. Set the ball, play the net or smash to your heart's content. This beach sport is a guaranteed work-out in the sun. Go for it! It is a great opportunity to learn to make sand dives.
Advanced diving package with instructor 10 dives over a period of 5 days
Optional ($)
Minimum level required: CMAS 1 Star, PADI Scuba Diver Over a period of 5 days, the package includes: - 10 accompanied sea dives - Full equipment (cylinder, lead belt, wetsuit, stab jacket, diving regulator, flippers, mask and snorkel), instruction and boat trips. This package may require participants to do a refresher dive. You'll require: - Your diving certification card - Your dive logbook Minimum stay: 6 days Minimum age: 12
Fort-de-France Differntly(1/2 day)
Optional ($)
Excursion may be pre-booked. Discover the charm and heritage of the capital of La Martinique and its Creole architecture. Visit its famous library, built by Henry Pick. Take the time to stroll through the lively streets and indulge your senses in the sweet, spicy fragrance of the market. For information: ? Half-day excursion ? Transfer by bus and ferryboat
Flowery Escapade (1 day)
Optional ($)
Discover Madinina, known as the Island of Flowers, and visit the former capital - St Pierre -, the museum devoted to the 1902 eruption, the theatre, the Château Depraz and its famous distillery. After lunch, you'll end the day with a visit to the splendid Balata botanical gardens.
Historical Outing(1/2D)
Optional ($)
Discover the Habitation Clément and its beautiful gardens. You'll stop off at the Domaine de la Pagerie, birthplace of Empress Josephine. You'll drive back along the Route des Anses with its magnificent views, notably of the Diamond Rock.
The Cannier workshop
Optional ($)
Embark on an exciting journey to discover the fascinating process of growing sugar cane. Led by a guide, explore the plantation, learn about the different varieties of sugar cane and enjoy the historical anecdotes. See the experts cut up the sugar cane, then watch the cane being pressed before savouring the freshly extracted juice. End your adventure with a rum tasting in Habitation du Simon's comfy lounge.
The Distiller's workshop
Optional ($)
Immerse yourself in the fascinating world of rum-making at the A1710 distillery. Start the workshop with an introduction to distillation led by the expert distiller. Take part in the distillation process by feeling the heat of the stills, listening to the bubbling sounds, and watching cane juice convert into rum. Finish your visit with a tasting of the cuvées in Habitation du Simon's lounge.
From Cellar to Bottle
Optional ($)
Immerse yourself in the world of rum with an introduction to the world of the A1710 distillery. Join the Cellar Master for an hour to learn the secrets of rum production. Learn about blending and ageing techniques and take part in the bottling process. Finish off with a tasting of quality rums in the cool of the Habitation du Simon's main lounge.
The Arlet coves by the sea
Optional ($)
Head to Rocher du Diamant and learn about the fascinating history of this geological formation that was once the site of volcanic activity. Continue with a swim and snorkel at Grande Anse beach, famous for its rich marine life. And, if you're lucky, you might even spot a green turtle. End your day with a swim in the fish-filled waters of Anses d'Arlet, voted France's 2nd favourite village.
The Salines beach by the sea
Optional ($)
Sail to Grande Anse des Salines for a fantastic swim. Along the way, you can check out places such as Anse Moustique, Tata beach and the Salines coconut plantation. You'll then pass Petite Anse des Salines, in the south of the island. On the way back, enjoy a snorkelling session to explore the corals and tropical fish and admire the mangroves.
Visit to the A1710 distillery
Optional ($)
Explore the A1710 distillery in Martinique for an unforgettable experience: from growing sugar cane to bottling. Discover the history and expertise of the distillery, learn the secrets behind the production of this exceptional rum, and visit the sugar cane fields with its emblematic mill. Finish with a tasting session. This experience combines history, craftsmanship and a Caribbean vibe for a unique sensory adventure.
Authentic Martinique
Optional ($)
Cross the rural valleys of the south of the island, the sugarcane, and banana plantations, and discover the real Martinique. Stroll through the colourful stalls of the Rivière Pilote market and visit the famous Clément residence, the colonial house, landscaped grounds, and distillery.
Josephine's Bath
Optional ($)
Set sail for Josephine's Bath, a shallow sandbank in the middle of the ocean, surrounded by clear turquoise waters. Discover this remarkable natural site and bathe in the crystal-clear waters of Josephine's Bath. Relaxation and discovery: an unforgettable experience awaits!
Martinique from North to South
Optional ($)
Tropical Getaway
Optional ($)
Get off the beaten track and take an off-road vehicle to explore deepest Martinique. Drive through the heart of the rainforest and the banana, and sugarcane plantations. After a swim under a refreshing waterfall, have lunch in a typical restaurant and end your adventure at the Neisson distillery for a tasting of exceptional rum.
Coastal fishing
Optional ($)
The unforgettable experience of troll fishing in a traditional boat alongside a fisherman. Your adventure begins with an exploration of iconic sites such as Diamant Rock, Devil's Table and Cabrit Islet. Then learn about 'pool' fishing and trolling, two essential techniques. An authentic experience in the company of a professional mariner. Not to be missed!
Yole for beginners
Optional ($)
Experience an exceptional moment on a unique boat.
Reef fishing
Optional ($)
Outing on a fishing boat with traditional creel lifting. Go on an adventure with a professional fisherman to learn reef fishing. Enjoy the captivating experience of exploring the island's Caribbean coastline, discovering the mangroves and typical small villages between Sainte-Anne and Sainte-Luce. After a brief introduction to the traditional equipment, take part in the day's fishing and hauling in the traps.
Traditional deep-sea fishing
Optional ($)
Try your hand at traditional deep-sea fishing. After an introduction to the equipment, head out to sea with your experienced captain towards a FAD (Fish Aggregating Device). You'll discover the pelagic fish that inhabit the Caribbean coast, while learning the tricks and techniques of deep-sea fishing.
Family Spa
Optional ($)
The Club Med Spa opens its doors to children and teenagers. A selection of treatments to be enjoyed alone, with family or friends, is offered to help them discover the world of well-being. You can also find specific products formulated by a brand dedicated to children's skincare (in a selection of Resorts only, information at the Spa reception).
Lounge and festive evenings
Included
Share great times, both during the day and on into the evening. Live music, DJ sets, local entertainment, dance, circus and magic happenings: surprising and varied artistic performances for everyone to enjoy. Immerse yourself in the Lifestyle ambiances and allow yourself to be carried away. Reconnect with family and friends and enjoy creative, interactive workshops and games together. There are plenty of surprises and entertainment for children and grown-ups to keep everyone buzzing throughout your holiday.
Show
Included
In the theater or under a starry sky, settle into your seat and enjoy the show. Your G.O.® team will express their talent and creativity with songs, dances and performances that will amaze you. Laughs and applause ring through the resort and carry you away.
Cardio-Training Room
Included
Keep up your sports routine in a fully equipped gym. Areas dedicated to different activities: - cardio with treadmills, ellipticals, rowing machines and spin bikes. - muscle strengthening with dumbbells and a group of workout machines.
Fitness Walking/Running
Included
Chain the distances, 1 km, 2.5 km or 5 km and enjoy an outdoor cardio session. Whatever your pace, the marked paths within the grounds of the Resort are suitable for all levels.
Yoga
Included
This dynamic and spiritual practice reconciles body and mind. Assume the position and reinforce the postures and breathing techniques. A practice for energy.
Kitesurf - Initiation package - 2 days
Optional ($)
If you want to learn the basic skills, let our specialist instructors guide you with a fun and effective teaching method. 3 hours tuition per day for 2 days, from age 11 Minimum level required: participants must be able to swim. For information, the course will cover: The equipment Putting the wing together Using the harness Safety rules Controlling the wing Body drag Finding the right flight angle
Kitesurf - Advance package - 3 days
Optional ($)
If you want to make serious progress, let yourself be guided by our specialist instructors, and a fun and effective teaching method. 1 and a half hours tuition per day for 2 days, from age 11. Minimum level required: you must be able to master the wing. For information, the course will cover: Putting the kite together Using the harness Safety rules Controlling the wing Body drag Getting up out of the water Using the wind window Water start Running crosswind Tacking into the wind Changing direction
Adult Padel Improvement Course
Optional ($)
From 1st March 2025 This course is aimed at players who want to further their padel skills and improve their game. Two days of intensive training dedicated to improving technical and tactical skills. Each training session includes targeted exercises supervised by certified instructors.
Adult Padel Introductory Course
Optional ($)
From 1st March 2025 This course is aimed at players who are beginners or who want to brush up their padel skills. Certified instructors will teach you the game's physical, technical and tactical basics.
Snorkeling - guided diving outings
Included
Head off from the marina aboard the catamaran to one of the two diving sites: Caye des Boucaniers or Pointe Borgnese. The underwater world is spectacular and varied here. Fish and corals of every colour will appear before your eyes. And, if you're lucky, you might even see a turtle or a seahorse. There are no boat trips on Saturday morning. Instead, there's a beach clean up to collect waste and keep the coastline clean.
Aquafitness
Included
Smoothly follow a series of exercises in the pool with this aquafitness course. Your lightness in the water allows you to perform fluid and tonic movements rhythmically to music.
Multisports court
Included
Basketball, football or handball… team sports of all sorts are available on the multi-sports ground, so take your pick! All you have to do is get your team together and take part in crazy competitions.
Free access to tennis courts
Included
All levels
Optional ($)
More intensive tuition in small groups divided according to level of skill, for the serious sports enthusiasts determined to push their limits. The right methodology, professional facilities and personal attention for each participant ensure you of ideal conditions for perfecting your technique. 1 fixed pontoon
Free access to windsurfing
Included
Private windsurfing lesson
Optional ($)
Private windsurfing lessons are the ideal solution for those who want to progress quickly, with advice appropriate to their level. Waterstart, jibe... you'll soon master all the techniques.
Wingfoil - Beginners's courses
Optional ($)
Discovery of the basics around two areas of learning. Knowledge and handling of the controls. First foilboard flights. 1st day: introduction to the equipment (wing), analysis of the spot, handling and familiarisation with the wing controls, steering/propulsion/balance on a board with an extra-wide fin, and first turns. 2nd day: introduction to the equipment (foilboard), familiarisation with the foilboard towed by a water scooter. Controlling the board's plate by spreading the weight with your movements to gradually start flying over the water without worrying about the wing. Safety instructions.
Wingfoil - Refresher course
Optional ($)
Objectives: first flights on the foilboard, windward lift, jibe and tack. Introduction to pumping on calm water and first steps in swell surfing. Days 1,2 and 3: reinforcement and reminder of benefits of experience, designing an individual progress plan. Improving technique, controlling the foilboard plate, trajectory, speed, posture and positions. Discovering the basics of jibe and tack, approach, attitude, trajectory and acceleration. First steps in swell surfing with wing released to use the slope only.
Global rating: 4.5 / 5
- Location: 4.5 / 5
- Sleep Quality: 4.5 / 5
- Rooms: 4.0 / 5
- Service: 4.0 / 5
- Value: 4.0 / 5
- Cleanliness: 4.5 / 5
Great time
Great time. Water ski (Florent, Noéllie, Jérôme, Quentin, Maxime, Mehdi, Daphné) and tennis paddle (Valentin, Julien) teams were awesome! We will come back.
Rating: 5 / 5
- Rooms: 5 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 5 / 5
- Service: 5 / 5
Les Boucanniers Club Med Martinique
The Cheffe de Village More was very welcoming, the GO team, Virgile, Mael, Lea, Adjib, Margot and others were super cool and fun. Water activities like wakeboarding and snorkeling were amazing The local artists Heart and Sound were right on point. We will go back to Les Boucanniers. The food quality and staff welcoming made us feel like at home.
Rating: 5 / 5
- Rooms: 4 / 5
- Value: 5 / 5
- Sleep Quality: 5 / 5
- Location: 5 / 5
- Cleanliness: 4 / 5
- Service: 5 / 5
First Time at Club Med
My first time visiting a club med resort was certainly a memorable and positive experience. The resort had plenty of fun activities that kept me entertained and in great physical conditions such as daily power walks, aqua gym sessions on the beach, yoga, pilates, kayaking, etc. The excursions outside of the resort were also memorable and a lot of fun. The staff, like the yoga instructor Magalie and GOs like Antonin, Mateo and Cynthia, were very kind and courteous. The resort had a lot of wild cats and kittens and other kinds of wildlife like hummingbirds, crabs and bats (the latter of which were a big help with taking care of mosquitos). And of course, the beaches were amazing. As for my room, I had all the basic necessities and my bed was comfortable. However, I felt my room was a little small for me and I thought it would be a little bigger. The food was also good at the Buffet and L'Ô beach lounge. I really enjoyed the service and drinks provided at the bars. In addition to daily specials, they could also mix a variety of drinks too. Overall, I had a great time visiting a Club Med and I look forward to my next Club Med experience.
Rating: 4 / 5
- Rooms: 3 / 5
- Value: 4 / 5
- Sleep Quality: 4 / 5
- Location: 5 / 5
- Cleanliness: 4 / 5
- Service: 5 / 5
Underwhelming Club Med experience
Our recent stay at Club Med Les Boucaniers was a mixed experience. Despite the beautiful location and beach, several aspects fell short of expectations. Firstly, it's important to note that not all Club Med resorts offer kids' clubs, contrary to what the website might imply. Les Boucaniers does not provide activities for children under 8 and offers very few for those aged 8 to 12. Families with young children should be aware of this limitation. No one informed us at the reservation or at any other point before our arrival. Customer service at the resort was disappointing. Unlike the efficient service typically found in American resorts, the staff here seemed disempowered and unable to assist effectively. Requests for help were often met with responses like, "Sorry, but I could lose my job if I said yes," which was frustrating and unhelpful. Moreover, contacting guest relations resulted in an automated message indicating a minimum four-week response time, which is unacceptable in 2024. While the resort advertises as "renovated," the reality was underwhelming. Our "renovated" room appeared to have been simply repainted with cheap updates. There were mismatched ceramics and no windows aside from the doors. Additionally, the colorful floors across the resort were already worn out, detracting from the overall aesthetic. Dining options included a buffet and a single restaurant. The buffet was excellent, offering varied and delicious meals with consistent basics that kids enjoyed, such as nuggets, fries, pasta, and ice cream. The restaurant, however, had a static menu with only three options, making it unsuitable for multiple visits. In summary, while the resort’s location and beach were fantastic, other elements did not justify the high price tag. Club Med Les Boucaniers seems to prioritize superficial appeal over essential aspects like effective customer service. They need to re-evaluate their offerings and consider current standards in the industry to improve the overall guest experience. I would gladly return to Martinique but would avoid the Club Med.
Rating: 2 / 5
- Rooms: 3 / 5
- Value: 1 / 5
- Sleep Quality: 4 / 5
- Location: 5 / 5
- Cleanliness: 3 / 5
- Service: 1 / 5
Club Med Martiniuqe
I booked DIRECTLY through Club Med, and never once did the Club Med representative indicate this is a French speaking resort. Additionally, at NO TIME did the Club Med representative indicate my desired dates of travel coincided with a French holiday. Other issues included NO FOOD being available upon my 3:00 p.m. arrival after twelve hours of travel (I had to wait another three and a half hours for a restaurant to open), me not being invited to the singles mixer, and drunk teenagers running amuck to mention a few. This was by far the most isolating and disappointing vacation for which I have every had the displeasure of saving and taking. Chief of Village Chers was surprised I was booked there and very understanding, but there was very little she could do. I attempted several times to end my vacation early but could not. I expect a full refund.
Rating: 1 / 5
- Rooms: 1 / 5
- Value: 1 / 5
- Sleep Quality: 1 / 5
- Location: 5 / 5
- Cleanliness: 3 / 5
- Service: 3 / 5
Choose your dates
$2,659.00
Conditions
Price per adults in occ. 2. Calculated for a stay of 7 night beginning on September 27, 2025 in Superior Room - Village Créole, Couple, Renovated with a flight departing from QUEBEC. Taxes and fees included.