Club Med La Plagne 2100

Plagne 2100 - our third visit

Third visit to this particular Club Med. Enjoyed it just as much as the previous visits. Firstly the location can't be beaten - ski in ski out is excellent. Restaurant was still great - lots of choice which was well cooked and presented. Staff very attentive and helpful. CDV was everywhere - he even took to singing one night! Only issue I had was that the single room I was in seemed to be narrower than previous ones so moving around the bed was difficult. Would also be nice to have one or two UK TV channels - not that you spend much time in the room but to see BBC news would be welcome. So all in all another enjoyable stay - we return again in April for the last week of the season.

Rating: 4 / 5

• Rooms: 4 / 5
• Value: 4 / 5
• Sleep Quality: 4 / 5
• Location: 5 / 5
• Cleanliness: 5 / 5
• Service: 5 / 5

Past its best, and in need or renovation

Still had a good time, good breakfast and buffet food. Staff are OK, but the infrastructure of the hotel is old and can be at some points unpleasant like very dirty carpets and leaking ceiling

Rating: 3 / 5

• Rooms: 3 / 5
• Value: 4 / 5
• Sleep Quality: 5 / 5
• Location: 5 / 5
• Cleanliness: 2 / 5
• Service: 5 / 5

Awesome hotel, skiresort

Very good hotel I loved it. The staff were very kind especially the ski instructors. I hope it will still be open after 2025. The ski resort was huge each day an adventure! The hotel is a little bit older zo it could use a renavation. I recommend in for skiing.

Rating: 4 / 5

Another Great Holiday at Club Med La Plagne 2100

The Club is located perfectly on the slopes for true ski in/out which is a bonus. Yes, the hotel is dated but that seems to add to its charm. Rooms are certainly adequate, although the pillows could do with being replaced. We found the majority of the GOs to be friendly and helpful. Issues with the lights in my bathroom and toilet roll holder on arrival were efficiently dealt with by Marion on reception and the electrician and handyman both rectified the problems very quickly. The food was largely good, varied and plentiful. Chef, his team and serving/waiting staff worked hard under pressure at each service. Special thanks to Celo who looked after our party of six extremely well. Bar staff were great, especially Samuel, but more bar staff on shift at peak times please! Housekeeping was excellent (room 751) - thank you. ESF is, as usual, run like clockwork by Seb and Jeremy. My level 2A group was superbly guided this week by the wonderful Annaelle who gave us permission on more than one occasion to 'release the dogs'!! Overall, a (fourth) great holiday in La Plagne with Club Med. We will be back!

Rating: 4 / 5

• Rooms: 3 / 5
• Value: 4 / 5
• Sleep Quality: 3 / 5
• Location: 5 / 5
• Cleanliness: 4 / 5
• Service: 4 / 5

Club Med La Plagne 2100 - French Alps

Room accommodation was tight even for just two people. The continental pillows are simply not fit for intended purpose for a good nights sleep! We were woken up every morning by the recycling lorries at 05:30am. They were still at it at 07:30am when we eventually got up to get ready for our day. Exhausted before the day even started. So much for a relaxing holiday. Both our children (11 and 13) were injured on the slopes and we received no notification or contact from Club Med. as to their condition, where they were, or even heard from their ski instructors as they were both in ski school, or indeed Cub Med. themselves. One had a minor head injury from falling over, the other a suspected ACL tear from falling over in deteriorating skiing conditions due to warmer days. Ski equipment was pre paid at the outset. We have been un-able so far to reclaim for days where equipment was not used (equipment returned early due to injuries and ski conditions). Reception said, speak to the team in the boot room. The boot room team said to speak to our booking agent despite booking through Club Med. Just given the run around. The ESF ski program just seems to be about making money and no care show towards health and safety, or quality of ski instruction offered! Were it not for our children having their own mobile phones, we would probably still be in the dark as to their where-abouts. Our daughter (age 11) sat for an hour in the medical facility in La Plagne having been informed the hospital staff had contacted us. We received no SMS, no phone calls from either the hospital, or indeed the team at Club Med. She eventually called me herself. We did receive an incident report later in the evening for each event with a further questionnaire for completion. Simply not good enough! The seating in the communal areas is basic (not comfortable, very low). The Aprés ski element was poor at the end of a days skiing. I feel they could have offered more fun, energy, excitement, food and nibbles and more staff on the bar at key times in the day. The restaurant food was variable to say the least. Food was either under cooked, or over cooked. We were served almost raw sausages, the steak tartare left both my wife and son rushing to the toilet! The rear part of the restaurant smelled throughout our stay making for an unpleasant dining experience. Needless to say we were able to secure the same table for most evenings at the front of the restaurant. The team were accommodating moving us to another table for eight people that was more accommodating for an injured member of our party. We stayed a La Plagne two years ago and the experience was far better last time out. Some individual staff members service and delivery was exceptional but on the most part poor to average for an all inclusive holiday. I could not work out whether it was just the fact that the season was almost at an end, and minds were already turning elsewhere, or whether the service was genuinely poor to average.

Rating: 3 / 5

• Rooms: 3 / 5
• Value: 3 / 5
• Sleep Quality: 1 / 5
• Location: 4 / 5
• Cleanliness: 3 / 5
• Service: 3 / 5