Practical information about Zermatt

You must print all the coupons included in your travel documents. You will be asked to show them when you arrive at the station.

One coupon per person, per segment.

If you have a segment with the "Glacier Express", it will combine all passengers booked on the same coupon..

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There is also a baggage transfer service from the airport to your destination when traveling by train ( for a more comfortable trip).

You'll need to go to the airport baggage counter to coordinate it before boarding your train. For further information and prices: https://www.sbb.ch/en/station-services/before-your-journey/luggage/flight-luggage/zurich-with-swiss/zurich-from-station.html

Once you've arrived at Tash station, you'll need to change trains for the last segment (from Tash to Zermatt village) and contact your hotel to arrange for their electric shuttle to pick you and your baggage up. Some hotels offer this service free of charge, otherwise you can use the free bus stop in front of the station to get as close as possible to your hotel. The reverse exercise is also necessary at the end of your stay.

Here are some useful links and information to help you make the most of your stay:

 

• Trail maps: https://www.zermatt.ch/en/Lifts-pistes/Panokarte-Ausflugsberge/Piste-map-Winter-panorama
• Zermatt town map: https://www.zermatt.ch/en/arrival/Getting-around-the-village/Ortsplan/Street-map-of-Zermatt
• Ski areas: https://www.matterhornparadise.ch/en/experience/skiing/piste-map
• In-resort shuttle: a free shuttle service is offered at several regularly scheduled pick-up points throughout the village. These are identified by “ski bus” signs: https://www.zermatt.ch/en/arrival/Getting-around-the-village
• Taxis: https://www.zermatt.ch/en/Media/Listen-Gewerbe/Zermatt-taxi-companies
• Snow report: https://www.zermatt.ch/en/Snow-report
• Events calendar: https://www.zermatt.ch/en/zermatt/event/?globalReset=1&lang=en
• Webcams : https://www.zermatt.ch/en/Webcams
• Shopping: https://www.zermatt.ch/en/shopping
• Restaurants and bars: https://www.zermatt.ch/en/Media/Restaurants-bars-clubs and https://www.zermatt.ch/en/_Startseite-Containter-Text-Ferien-Alpen/eating-drinking

  Download the Matterhorn app here: https://www.zermatt.ch/en/Matterhorn-App

Please present your voucher at one of the three locations below to obtain your RFID ticket: Zermatters office: https://goo.gl/maps/yeFYyXU6C9KxUENZ7 situé au Bahnhofstrasse 58 (au centre du village) Valley station Matterhorn Glacier Paradise (ticket office): https://goo.gl/maps/hYWmeoks3UatS2rX6 Valley station Sunegga & Rothorn: https://goo.gl/maps/UWPyrVJ8muAAzpi87 You will be asked to pay a deposit of CHF 5 for your ski tickets, which you can redeem at departure.