- Details
- Rooms
- Services
- Hotel policies
With a stay at Sun Palace Cancun - Adults Only - All-inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within a 5-minute drive of Delfines Beach. This all-inclusive property is 4.8 mi (7.8 km) from La Isla Shopping Mall and 10.6 mi (17.1 km) from Moon Palace Golf Club.
In Cancun (Zona Hotelera)
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Italian cuisine at La Tratto, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.
Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.3 km / 0.2 mi
Arrecife de Puerto Morelos National Park - 1.7 km / 1.1 mi
El Rey Ruins - 1.8 km / 1.1 mi
Iberostar Cancun Golf Course - 1.8 km / 1.1 mi
El Rey Ruins Trailhead - 1.8 km / 1.1 mi
Delfines Beach - 2 km / 1.2 mi
Museo Maya Trailhead - 3.6 km / 2.2 mi
Maya Museum of Cancun - 3.9 km / 2.4 mi
San Miguelito - 4.2 km / 2.6 mi
Oasis Arena - 4.3 km / 2.7 mi
Playa Coral - 4.6 km / 2.9 mi
Aquaworld - 4.8 km / 3 mi
Ballenas Beach - 5.7 km / 3.5 mi
Ventura Park Cancun - 6.5 km / 4 mi
Luxury Avenue Shopping Mall - 6.7 km / 4.2 mi
The preferred airport for Sun Palace Cancun - Adults Only - All-inclusive is Cancun Intl. Airport (CUN) - 13.1 km / 8.1 mi
Make yourself at home in one of the 247 guestrooms featuring free minibar items and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Superior Honeymoon Suite Ocean View - King Size Bed
1 King Bed
570-sq-foot room, balcony with ocean views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Smart television with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe and iron/ironing board; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Capacity: 2 persons.
Dimension: 570ft2
- Magnifying mirror
- Non-Smoking
- Club level room
- Turndown service
- Closed captioned TV
- Satellite TV service
- Smart TV
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Number of beds - 1
- Free local calls
- Balcony
- WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Doorbell/telephone notification
- Wireless internet access
- Visual fire alarm
- Toothbrush and toothpaste not available
- Braille signage
- Slippers
- Concierge service
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Rollaway/extra beds (free)
- Iron/ironing board
- Cable/satellite TV service
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Superior Two Bedroom Presidential Suite - Ocean View
2 King Beds
570-sq-foot room, balcony with ocean views
Layout - 2 bedrooms
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Smart television with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe and iron/ironing board; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Capacity: 4 persons.
Dimension: 570ft2
- Magnifying mirror
- Non-Smoking
- Closed captioned TV
- Satellite TV service
- Smart TV
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Number of beds - 1
- Free local calls
- Balcony
- WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Doorbell/telephone notification
- Wireless internet access
- Visual fire alarm
- Toothbrush and toothpaste not available
- Braille signage
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Rollaway/extra beds (free)
- Iron/ironing board
- Cable/satellite TV service
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 2 King
Superior Governor Suite Partial Ocean View - King Size Bed
1 King Bed
570-sq-foot room, balcony with partial ocean views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Smart television with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe and iron/ironing board; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Capacity: 2 persons.
Dimension: 570ft2
- Magnifying mirror
- Non-Smoking
- Closed captioned TV
- Satellite TV service
- Smart TV
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Number of beds - 1
- Free local calls
- Balcony
- WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Doorbell/telephone notification
- Wireless internet access
- Visual fire alarm
- Toothbrush and toothpaste not available
- Braille signage
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Rollaway/extra beds (free)
- Iron/ironing board
- Cable/satellite TV service
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Superior Junior Suite Ocean View - King Size Bed
1 King Bed
570-sq-foot room, balcony with ocean views
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Smart television with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe and iron/ironing board; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Capacity: 2 persons.
Dimension: 570ft2
- Magnifying mirror
- Non-Smoking
- Closed captioned TV
- Satellite TV service
- Smart TV
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Number of beds - 1
- Free local calls
- Balcony
- WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Doorbell/telephone notification
- Wireless internet access
- Visual fire alarm
- Toothbrush and toothpaste not available
- Braille signage
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Rollaway/extra beds (free)
- Iron/ironing board
- Cable/satellite TV service
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Superior Deluxe Ocean View - King Size Bed
1 King Bed
435-sq-foot room, balcony with ocean views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Smart television, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe and iron/ironing board; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Capacity: 2 persons.
Dimension: 435ft2
- Magnifying mirror
- Non-Smoking
- Turndown service
- Closed captioned TV
- Satellite TV service
- Smart TV
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Number of beds - 1
- Free local calls
- iPod docking station
- Balcony
- WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Doorbell/telephone notification
- Wireless internet access
- Visual fire alarm
- Toothbrush and toothpaste not available
- Braille signage
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Rollaway/extra beds (free)
- Iron/ironing board
- Cable/satellite TV service
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Superior Junior Suite Ocean View - Two Double Beds
2 Double Beds
570-sq-foot room, balcony with ocean views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Smart television with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe and iron/ironing board; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage, wheelchair accessible, doorbell and phone notification, toilet grab bar height (inches): 39, shower grab bar height (inches): 39, grab bar near toilet, roll-in shower width (inches): 39, magnifying mirror, hand-held showerhead, transfer shower, accessible bathtub, portable shower seat, wheelchair-accessible bathroom vanity, closed-captioned TV, wheelchair-accessible vanity height (inches): 39, and visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Capacity: 4 persons.
Dimension: 570ft2
- Magnifying mirror
- Non-Smoking
- Hand-held showerhead
- Grab bar - near toilet
- Closed captioned TV
- Satellite TV service
- Wheelchair-accessible bathroom vanity
- Portable shower seat
- Smart TV
- In-room climate control (air conditioning)
- Grab bar - in shower
- Blackout drapes/curtains
- Separate bathtub and shower
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Number of beds - 1
- Free local calls
- Balcony
- WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Roll-in shower
- Accessible bathtub
- Transfer shower
- Doorbell/telephone notification
- Wireless internet access
- Visual fire alarm
- Toothbrush and toothpaste not available
- Braille signage
- Slippers
- Visual doorbell/knocker notification
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Wheelchair accessible
- Hair dryer
- Rollaway/extra beds (free)
- Iron/ironing board
- Cable/satellite TV service
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 2 Full
Informations about the hotel:
- Service animals not allowed
- Pets not allowed
- Professional property host/manager
- No cribs (infant beds) available
- Minimum guest age is 18
- Caters to adults only
- Children not allowed
Services offered by the hotel:
- Dry cleaning/laundry service
- Gift shops or newsstand
- Shopping on site
- Proposal/romance packages available
- Free full breakfast
- Front entrance ramp
- Free WiFi
- Scuba diving nearby
- Number of bars/lounges - 4
- Number of poolside bars - 2
- Number of hot tubs - 1
- Number of outdoor pools - 3
- Braille or raised signage
- Number of swim-up bars - 1
- Wheelchair accessible parking
- Tours/ticket assistance
- Airport transportation (surcharge)
- Accessible airport shuttle
- Wheelchair-accessible lounge
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Free breakfast
- Visual alarms in hallways
- Handrails in stairways
- Parasailing nearby
- Multilingual staff
- Wheelchairs available on site
- Number of accessible parking spaces - 1
- Daily
- Ecotours nearby
- Number of coffee shops/cafes - 1
- Laundry facilities
- Elevator
- Fitness facilities
- Wheelchair accessible (may have limitations)
- Banquet hall
- Beach umbrellas
- Wheelchair-accessible van parking
- Express check-in
- Wheelchair-accessible path to elevator
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Windsurfing nearby
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Spa treatment room(s)
- Well-lit path to entrance
- Stair-free path to entrance
- Full-service spa
- Beach towels
- Elevator door width (inches) - 35
- Stairwell handrail height (inches) - 39
- Elevator door width (centimeters) - 89
- Luggage storage
- Express check-out
- Porter/bellhop
- Stairwell handrail height (centimeters) - 100
- 24-hour front desk
- Number of restaurants - 4
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Snorkeling nearby
- Snack bar/deli
- Sauna
- Steam room
- Free self parking
- Terrace
- Beach sun loungers
- Hair salon
- Pool sun loungers
- Access to nearby outdoor pool
- ATM/banking
- Concierge services
Checkin time:3:00 PM to midnight
Checkin instructions:This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Checkout time:12:00 PM
- Airport shuttle fee: USD 26 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Things you should know before you go:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.