- Details
- Rooms
- Services
- Hotel policies
Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
Near Xoximilco
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 11 bars/lounges or 9 swim-up bars.
Distances are displayed to the nearest 0.1 mile and kilometer.
Xoximilco - 0.7 km / 0.4 mi
El Tinto Golf Course - 2.3 km / 1.4 mi
Moon Palace Golf Club - 3 km / 1.9 mi
Arrecife de Puerto Morelos National Park - 4.5 km / 2.8 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4.5 km / 2.8 mi
Ventura Park Cancun - 8.9 km / 5.5 mi
Playa Coral - 9.4 km / 5.8 mi
Riviera Cancun Golf Resort - 10.7 km / 6.7 mi
Parish of the Risen Christ - 11.5 km / 7.1 mi
Petempich Bay - 14.4 km / 8.9 mi
Delfines Beach - 15.9 km / 9.9 mi
Hospiten Hospital - 17.2 km / 10.7 mi
Museo Maya Trailhead - 17.4 km / 10.8 mi
Plaza Nichupte Shopping Mall - 17.7 km / 11 mi
Dubai Palace Casino - 17.7 km / 11 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 8.4 km / 5.2 mi
Make yourself at home in one of the 2036 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Superior Junior Suite Golf Course - Kids & Teens Free
1 King Bed
411-sq-foot soundproofed room, balcony with golf course views
Layout - Bedroom
Relax - Indoor private spa tub
Internet - Free WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 411ft2
- Premium bedding
- Satellite TV service
- Window screens
- Smart TV
- Blackout drapes/curtains
- Espresso maker
- Number of beds - 3
- In-room safe (laptop compatible)
- Desk
- Balcony
- WiFi speed - 50+ Mbps
- Energy-saving switches
- Travel crib
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toothbrush and toothpaste available
- Toilet paper
- Shampoo
- Slippers
- Down comforter
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Meal delivery service available
- Free long-distance calls
- Smooth flooring in room
- Non-Smoking
- Television
- Champagne service
- Desk chair
- Turndown service
- Soundproofed rooms
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Memory foam mattress
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- Restaurant dining guide
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 55
- Iron/ironing board
- Room service (24 hours)
- Free bottled water
- 1 King
Swim Up Suite Garden View - Kids & Teens Free
1 King Bed or 2 Double Beds
484-sq-foot soundproofed room, located on the ground floor, balcony with garden views
Relax - Indoor private spa tub and swim-up room access
Internet - Free WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 484ft2
- Premium bedding
- Satellite TV service
- Window screens
- Smart TV
- Blackout drapes/curtains
- Espresso maker
- Number of beds - 3
- In-room safe (laptop compatible)
- Desk
- Balcony
- WiFi speed - 50+ Mbps
- Energy-saving switches
- Travel crib
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toothbrush and toothpaste available
- Toilet paper
- Shampoo
- Location - ground floor
- Slippers
- Down comforter
- Wheelchair accessible
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Meal delivery service available
- Free long-distance calls
- Smooth flooring in room
- Non-Smoking
- Television
- Champagne service
- Desk chair
- Turndown service
- Pillow menu
- Soundproofed rooms
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Memory foam mattress
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- Restaurant dining guide
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 55
- Iron/ironing board
- Room service (24 hours)
- Free bottled water
- 2 Full
- 1 King
Superior Deluxe Ocean View - Kids & Teens Free
1 King Bed or 2 Double Beds
484-sq-foot soundproofed room, balcony with ocean views
Relax - Indoor private spa tub
Internet - Free WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 484ft2
- Premium bedding
- Satellite TV service
- Window screens
- Smart TV
- Blackout drapes/curtains
- Espresso maker
- Number of beds - 3
- In-room safe (laptop compatible)
- Desk
- Balcony
- WiFi speed - 50+ Mbps
- Energy-saving switches
- Travel crib
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toothbrush and toothpaste available
- Toilet paper
- Shampoo
- Slippers
- Down comforter
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Meal delivery service available
- Free long-distance calls
- Smooth flooring in room
- Non-Smoking
- Television
- Champagne service
- Desk chair
- Turndown service
- Soundproofed rooms
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Memory foam mattress
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- Restaurant dining guide
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 55
- Iron/ironing board
- Room service (24 hours)
- Free bottled water
- 2 Full
- 1 King
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
1 King Bed and 2 Double Beds
969-sq-foot soundproofed room, located on the top floor, balcony with sea views
Layout - 2 bedrooms, living room, and dining area
Relax - Indoor private spa tub
Internet - Free WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 6 persons.
Dimension: 969ft2
- Premium bedding
- Satellite TV service
- Window screens
- Smart TV
- Blackout drapes/curtains
- Espresso maker
- Number of beds - 3
- In-room safe (laptop compatible)
- Desk
- Balcony
- WiFi speed - 50+ Mbps
- Energy-saving switches
- Travel crib
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toothbrush and toothpaste available
- Toilet paper
- Shampoo
- Slippers
- Location - top floor
- Down comforter
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Meal delivery service available
- Free long-distance calls
- Smooth flooring in room
- Non-Smoking
- Television
- Champagne service
- Desk chair
- Dining table
- Turndown service
- Pillow menu
- Soundproofed rooms
- Laptop-friendly workspace
- Separate dining area
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Memory foam mattress
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- Restaurant dining guide
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 55
- Iron/ironing board
- Room service (24 hours)
- Free bottled water
- 1 King
- 2 Full
Superior Family Suite Garden View - Kids & Teens Free
1 King Bed and 2 Double Beds
969-sq-foot soundproofed room, balcony with garden views
Layout - 2 bedrooms
Relax - Indoor private spa tub
Internet - Free WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 6 persons.
Dimension: 969ft2
- Premium bedding
- Satellite TV service
- Window screens
- Smart TV
- Blackout drapes/curtains
- Espresso maker
- Number of beds - 3
- In-room safe (laptop compatible)
- Desk
- Balcony
- WiFi speed - 50+ Mbps
- Child-size slippers
- Child-size bathrobes
- Energy-saving switches
- Travel crib
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toothbrush and toothpaste available
- Toilet paper
- Shampoo
- Slippers
- Down comforter
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Meal delivery service available
- Free long-distance calls
- Smooth flooring in room
- Non-Smoking
- Television
- Champagne service
- Desk chair
- Turndown service
- Soundproofed rooms
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Memory foam mattress
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- Restaurant dining guide
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 55
- Iron/ironing board
- Room service (24 hours)
- Free bottled water
- 1 King
- 2 Full
Superior Deluxe Garden View - Kids & Teens Free
1 King Bed or 2 Double Beds
484-sq-foot soundproofed room, balcony with garden views
Relax - Indoor private spa tub
Internet - Free WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hand-held showerhead, low-height electrical outlets in bathroom, smooth flooring in room, wheelchair accessible, low-height counter and sink, low-height view port in door, roll-in shower, low-height bed, accessible bathtub, grab bar near toilet, low-height desk, wheelchair-width doorways, and low-height door lock
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 484ft2
- Wheelchair-width doorways
- Hand-held showerhead
- Premium bedding
- Satellite TV service
- Window screens
- Smart TV
- Blackout drapes/curtains
- Espresso maker
- Number of beds - 3
- In-room safe (laptop compatible)
- Desk
- Balcony
- WiFi speed - 50+ Mbps
- Energy-saving switches
- Travel crib
- Roll-in shower
- Recycling
- LED light bulbs
- Accessible bathtub
- Soap
- Connecting/adjoining rooms available
- Toothbrush and toothpaste available
- Toilet paper
- Shampoo
- Slippers
- Down comforter
- Wheelchair accessible
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Meal delivery service available
- Free long-distance calls
- Smooth flooring in room
- Non-Smoking
- Television
- Low-height bed
- Champagne service
- Desk chair
- Turndown service
- Grab bar - near toilet
- Soundproofed rooms
- Grab bar - in bathtub
- Laptop-friendly workspace
- Grab bar - in shower
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Memory foam mattress
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Restaurant dining guide
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Lowered electrical outlets in bathroom
- Private hot tub (indoor)
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Wireless internet access
- Low-height counters/sink
- Low-height desk
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 55
- Iron/ironing board
- Room service (24 hours)
- Free bottled water
- 2 Full
- 1 King
Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free
1 King Bed and 2 Double Beds
969-sq-foot soundproofed room, located on the top floor, balcony with golf course views
Layout - 2 bedrooms, living room, and dining area
Relax - Indoor private spa tub
Internet - Free WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 6 persons.
Dimension: 969ft2
- Premium bedding
- Satellite TV service
- Window screens
- Smart TV
- Blackout drapes/curtains
- Espresso maker
- Number of beds - 3
- In-room safe (laptop compatible)
- Desk
- Balcony
- WiFi speed - 50+ Mbps
- Energy-saving switches
- Travel crib
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toothbrush and toothpaste available
- Toilet paper
- Shampoo
- Slippers
- Location - top floor
- Down comforter
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Meal delivery service available
- Free long-distance calls
- Smooth flooring in room
- Non-Smoking
- Television
- Champagne service
- Desk chair
- Dining table
- Turndown service
- Pillow menu
- Soundproofed rooms
- Laptop-friendly workspace
- Separate dining area
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Memory foam mattress
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- Restaurant dining guide
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 55
- Iron/ironing board
- Room service (24 hours)
- Free bottled water
- 1 King
- 2 Full
Superior Governor One Bedroom Suite Ocean View - King Size Bed
1 King Bed
969-sq-foot soundproofed room, balcony with ocean views
Layout - Dining area and sitting area
Relax - Indoor private spa tub
Internet - Free WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Free long-distance calls, double sofa bed, and laptop-compatible safe; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 4 persons.
Dimension: 969ft2
- Premium bedding
- Satellite TV service
- Window screens
- Smart TV
- Blackout drapes/curtains
- Espresso maker
- Number of beds - 3
- In-room safe (laptop compatible)
- Desk
- Balcony
- WiFi speed - 50+ Mbps
- Energy-saving switches
- Travel crib
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toothbrush and toothpaste available
- Toilet paper
- Shampoo
- Slippers
- Down comforter
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Sofa bed
- Separate sitting area
- Meal delivery service available
- Free long-distance calls
- Smooth flooring in room
- Non-Smoking
- Television
- Champagne service
- Desk chair
- Turndown service
- Pillow menu
- Soundproofed rooms
- Laptop-friendly workspace
- Separate dining area
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Memory foam mattress
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- Restaurant dining guide
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 55
- Iron/ironing board
- Room service (24 hours)
- Free bottled water
- 1 King
Superior Honeymoon Suite - King Size Bed
1 King Bed
484-sq-foot soundproofed room, located on the top floor, balcony with partial sea views
Club/Executive Level - Light refreshments
Relax - Indoor private spa tub
Internet - Free WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with satellite channels and pay movies
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Capacity: 2 persons.
Dimension: 484ft2
- Premium bedding
- Satellite TV service
- Window screens
- Smart TV
- Blackout drapes/curtains
- Espresso maker
- Number of beds - 3
- In-room safe (laptop compatible)
- Desk
- Balcony
- WiFi speed - 50+ Mbps
- Energy-saving switches
- Travel crib
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toothbrush and toothpaste available
- Toilet paper
- Shampoo
- Slippers
- Location - top floor
- Down comforter
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Meal delivery service available
- Free long-distance calls
- Smooth flooring in room
- Non-Smoking
- Television
- Champagne service
- Desk chair
- Turndown service
- Pillow menu
- Soundproofed rooms
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Memory foam mattress
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- Restaurant dining guide
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- TV size measurement: inch
- Concierge service
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 55
- Iron/ironing board
- Room service (24 hours)
- Free bottled water
- 1 King
Informations about the hotel:
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets not allowed
- Property does not require health documentation at check-in
- Professional property host/manager
- Property confirms they are implementing guest safety measures
- No cribs (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Property is cleaned with disinfectant
- EarthCheck
- Cashless transactions are available
- Food service has been amended for enhanced safety
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Essential workers only - NO
- Commonly-touched surfaces are cleaned with disinfectant
- Property does not offer onsite COVID-19 testing
Services offered by the hotel:
- Golf cart
- Proposal/romance packages available
- Eco-friendly cleaning products used
- Babysitting or childcare (surcharge)
- Outdoor furniture
- Outdoor entertainment area
- Water sports equipment
- Free WiFi
- Scuba diving nearby
- Bicycle parking available
- Number of bars/lounges - 11
- Number of outdoor pools - 7
- Number of swim-up bars - 9
- Water skiing nearby
- Wheelchair accessible parking
- Tours/ticket assistance
- Comprehensive food waste policy
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Accessible airport shuttle
- Recycling
- LED light bulbs
- Vegan menu options available
- Living plant wall
- Vegetarian menu options available
- Wheelchair-accessible on-site restaurant
- Outdoor tennis courts - 2
- Handrails in stairways
- Multilingual staff
- Free beach club on site
- Concerts/live shows
- Wheelchairs available on site
- Personal motor watercraft nearby
- Evening entertainment
- Number of coffee shops/cafes - 2
- Laundry facilities
- Children's club (free)
- Elevator
- Fitness facilities
- Supervised childcare/activities (free)
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Basketball on site
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Games
- Organic food
- Showcase for local artists
- Banquet hall
- Infant/toddler toys
- Humane animal treatment
- Wheelchair-accessible concierge desk
- Locally-owned & organized tours & activities
- Table tennis
- Foosball
- Wheelchair-accessible path to elevator
- Wheelchair-accessible spa
- Wheelchair-accessible registration desk
- Karaoke
- Television in common areas
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Golfing on site
- Arcade/game room
- Well-lit path to entrance
- Garden
- Stair-free path to entrance
- Wedding services
- Beach towels
- Boat tours nearby
- Golf driving range on site
- Miniature golf on site
- Golf lessons on site
- Pro shop
- Clubhouse
- Water-efficient toilets only
- Private picnics
- Designer stores on site
- Water-efficient showers only
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Playground on site
- Kayaking on site
- Terrace
- Tennis on site
- Hair salon
- Golf course on site
- ATM/banking
- Pilates classes on site
- Concierge services
- Beach volleyball on site
- Dry cleaning/laundry service
- Gift shops or newsstand
- Shopping on site
- Comprehensive recycling policy
- Beach yoga on site
- Lockers available
- Airport transportation
- Free reception
- Pool umbrellas
- Designated smoking areas
- Fitness classes on site
- Airport transportation (surcharge)
- Parasailing nearby
- Water dispenser
- Turkish bath/Hammam
- Coffee/tea in common areas
- Motor boating nearby
- Uncovered parking
- Wheelchair accessible (may have limitations)
- Uncovered parking
- Health or beauty spa nearby
- Beach umbrellas
- Nightclub
- Spa treatment room(s)
- Marina on site
- Full-service spa
- Windsurfing on site
- Yoga classes/instruction on site
- Children's toys
- Children's games
- Billiards or pool table
- Lifeguard on site
- Number of restaurants - 16
- Safe-deposit box at front desk
- Snack bar/deli
- Sauna
- Children's pool
- Hiking/biking trails nearby
- Steam room
- Free self parking
- Free valet parking
- Waterslide
- Beach sun loungers
- Pool sun loungers
Checkin time:3:00 PM
Checkin instructions:This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
Checkout time:12:00 PM
- Airport shuttle fee: USD 26 per person (roundtrip)
- Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Things you should know before you go:
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.