- Details
- Rooms
- Services
- Hotel policies
With a stay at JOIA Paraíso by Iberostar - Adults Only - All Inclusive in Playa del Carmen, you'll be 2.1 mi (3.4 km) from Playa Paraiso Golf Course and 4.2 mi (6.8 km) from Maroma Beach. This all-inclusive resort is 11 mi (17.7 km) from Ojo de Agua Beach and 12.1 mi (19.5 km) from Punta Esmeralda Beach.
Near Maroma Beach
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Italian cuisine at Venecia, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Distances are displayed to the nearest 0.1 mile and kilometer.
Paradise Beach - 1.1 km / 0.7 mi
Playa Paraiso Golf Course - 2.2 km / 1.3 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 2.9 km / 1.8 mi
Nicklaus Design Golf Course - 3.1 km / 1.9 mi
Maroma Beach - 6.8 km / 4.2 mi
Virgen Beach - 9.8 km / 6.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.5 km / 7.1 mi
Tres Rios Ecopark - 12 km / 7.5 mi
Sanctuary of Hope and Time Capsule - 13.5 km / 8.4 mi
El Camaleón Mayakoba Golf Course - 13.9 km / 8.6 mi
Monumento Ruta de los Cenotes - 15.5 km / 9.6 mi
San Jose Catholic Parish - 15.6 km / 9.7 mi
Puerto Morelos Artists’ Cooperative - 15.9 km / 9.9 mi
Gran Coyote Golf - 16.6 km / 10.3 mi
Arrecife de Puerto Morelos National Park - 16.7 km / 10.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 54.3 km / 33.8 mi
Cancun Intl. Airport (CUN) - 39 km / 24.2 mi
Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Romantic Villa, Private Pool (Butler Service)
2 Double Beds or 1 King Bed
2088-sq-foot room, furnished patio with garden views
Layout - Bedroom
Relax - Private pool and indoor private spa tub
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 2088ft2
- Furnished patio
- Premium bedding
- Satellite TV service
- Window screens
- Blackout drapes/curtains
- Number of beds - 1
- Desk
- Private plunge pool
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Shampoo
- DVD player
- Slippers
- Down comforter
- Air conditioning
- Flat-panel TV
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Pillow menu
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Frette Italian sheets
- iPod docking station
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- Private pool
- 2 Full
- 1 King
Last room available
1 Double Bed or 1 King Bed
646-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Number of beds - 1
- Phone
- Frette Italian sheets
- Desk
- iPod docking station
- Towels provided
- Minibar (stocked, free items)
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Wireless internet access
- Shampoo
- DVD player
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Flat-panel TV
- Free bottled water
- 1 King
- 1 Full
Suite, Oceanfront (Corner, Butler Suite)
2 Double Beds or 1 King Bed
646-sq-foot room, located on the top floor, balcony with ocean views
Relax - Outdoor private spa tub
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Premium bedding
- Satellite TV service
- Window screens
- Blackout drapes/curtains
- Number of beds - 1
- Desk
- Balcony
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Shampoo
- DVD player
- Slippers
- Location - top floor
- Down comforter
- Air conditioning
- Flat-panel TV
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Pillow menu
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Frette Italian sheets
- iPod docking station
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Wireless internet access
- Private hot tub (outdoor)
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 2 Full
- 1 King
Suite, Pool View
1 King Bed
646-sq-foot room, located on the ground floor, furnished balcony with pool views
Layout - Bedroom
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Premium bedding
- Satellite TV service
- Window screens
- Blackout drapes/curtains
- Number of beds - 1
- Desk
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Shampoo
- DVD player
- Location - ground floor
- Slippers
- Down comforter
- Air conditioning
- Flat-panel TV
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Pillow menu
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Frette Italian sheets
- iPod docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 1 King
Suite (Upper Floor)
2 Double Beds or 1 King Bed
646-sq-foot room, located on the top floor, furnished balcony with garden views
Layout - Bedroom
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Premium bedding
- Satellite TV service
- Window screens
- Blackout drapes/curtains
- Number of beds - 1
- Desk
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Shampoo
- DVD player
- Slippers
- Location - top floor
- Down comforter
- Air conditioning
- Flat-panel TV
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Pillow menu
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Frette Italian sheets
- iPod docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 2 Full
- 1 King
Suite, Pool Access
1 Double Bed
646-sq-foot room with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Number of beds - 1
- Phone
- Frette Italian sheets
- Desk
- iPod docking station
- Towels provided
- Minibar (stocked, free items)
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Wireless internet access
- Shampoo
- DVD player
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Flat-panel TV
- Free bottled water
- 1 Full
Suite, Oceanfront (Butler Suite, Beach Access)
2 Double Beds or 1 King Bed
646-sq-foot room with ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Number of beds - 1
- Phone
- Frette Italian sheets
- Desk
- iPod docking station
- Towels provided
- Minibar (stocked, free items)
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Wireless internet access
- Shampoo
- DVD player
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Flat-panel TV
- Free bottled water
- 2 Full
- 1 King
Suite (Promo)
2 Double Beds or 1 King Bed
646-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Number of beds - 1
- Phone
- Frette Italian sheets
- Desk
- iPod docking station
- Towels provided
- Minibar (stocked, free items)
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Wireless internet access
- Shampoo
- DVD player
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Flat-panel TV
- Free bottled water
- 2 Full
- 1 King
Suite, Oceanfront (Butler Suite)
2 Double Beds or 1 King Bed
646-sq-foot room, located on the ground floor, furnished balcony with ocean views
Layout - Bedroom
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Premium bedding
- Satellite TV service
- Window screens
- Blackout drapes/curtains
- Number of beds - 1
- Desk
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Shampoo
- DVD player
- Location - ground floor
- Slippers
- Down comforter
- Air conditioning
- Flat-panel TV
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Pillow menu
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Frette Italian sheets
- iPod docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 2 Full
- 1 King
Suite
2 Double Beds or 1 King Bed
646-sq-foot room, furnished balcony with garden views
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Bathroom grab bars
- Premium bedding
- Satellite TV service
- Window screens
- Blackout drapes/curtains
- Number of beds - 1
- Desk
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Accessible bathtub
- Soap
- Toilet paper
- Shampoo
- DVD player
- Slippers
- Down comforter
- Air conditioning
- Flat-panel TV
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Pillow menu
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Frette Italian sheets
- iPod docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 2 Full
- 1 King
Panoramic Suite, Oceanfront (Butler Suite)
2 Double Beds or 1 King Bed
646-sq-foot room, located on the top floor, furnished balcony with ocean views
Layout - Bedroom
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Capacity: 2 persons.
Dimension: 646ft2
- Premium bedding
- Satellite TV service
- Window screens
- Blackout drapes/curtains
- Number of beds - 1
- Desk
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Soap
- Toilet paper
- Shampoo
- DVD player
- Slippers
- Location - top floor
- Down comforter
- Air conditioning
- Flat-panel TV
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Pillow menu
- Laptop-friendly workspace
- Separate bathtub and shower
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Frette Italian sheets
- iPod docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- Wireless internet access
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- 2 Full
- 1 King
Informations about the hotel:
- Service animals not allowed
- Pets not allowed
- Professional property host/manager
- Gap period enforced between guest stays - 24 hours
- Shield between guests and staff in main contact areas
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Temperature checks are available to guests
- Guest accommodation is sealed after cleaning
- Social distancing measures are in place
- Property uses a professional cleaning service
- Staff temperature checks are conducted regularly
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Cashless transactions are available
- Staff wears personal protective equipment
- Food service has been amended for enhanced safety
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Masks are available to guests
- Children not allowed
- Contactless check-in is available
- Essential workers only - NO
- Gloves are available to guests
- Masks are compulsory at the property
- No cribs (infant beds) available
- Minimum guest age is 18
- No rollaway/extra beds available
- Caters to adults only
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Contactless check-out is available
- Property confirms they are implementing guest safety measures
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Reservation might be required for some facilities onsite
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Commonly-touched surfaces are cleaned with disinfectant
Services offered by the hotel:
- Golf cart
- Proposal/romance packages available
- Optional golf privileges
- Eco-friendly cleaning products used
- Outdoor furniture
- Number of slot machines - 25
- Outdoor entertainment area
- Number of gaming tables - 4
- Free WiFi
- Number of bars/lounges - 6
- Number of poolside bars - 1
- Bicycle tour information
- Number of beach bars - 1
- Number of outdoor pools - 2
- Number of swim-up bars - 1
- Number of indoor pools - 1
- Tours/ticket assistance
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- No accessible shuttle
- Multilingual staff
- Conference center
- Evening entertainment
- Elevator
- Fitness facilities
- Banquet hall
- Wheelchair-accessible concierge desk
- Table tennis
- Wheelchair-accessible registration desk
- Golfing on site
- Garden
- Free use of nearby fitness center
- Wedding services
- Beach towels
- Shopping mall on site
- Golf driving range on site
- Golf lessons on site
- Pro shop
- Clubhouse
- Porter/bellhop
- Business center
- 24-hour front desk
- Library
- Kayaking on site
- Terrace
- Tennis on site
- Hair salon
- Golf course on site
- ATM/banking
- Parasailing on site
- Pilates classes on site
- Concierge services
- Dry cleaning/laundry service
- Gift shops or newsstand
- Shopping on site
- Beach yoga on site
- Pool umbrellas
- Number of meeting rooms - 4
- Conference space size (meters) - 3515.00
- Sailing on site
- Free buffet breakfast
- Scuba diving on site
- Free breakfast
- Water dispenser
- Daily
- Turkish bath/Hammam
- Ecotours nearby
- Casino
- Snorkeling on site
- Wheelchair accessible (may have limitations)
- Beach umbrellas
- Nightclub
- Spa treatment room(s)
- Health club
- Full-service spa
- Tennis lessons on site
- Windsurfing on site
- Yoga classes/instruction on site
- Registration desk height (centimeters) - 110
- Elevator door width (inches) - 43
- Registration desk height (inches) - 43
- Elevator door width (centimeters) - 110
- Billiards or pool table
- Number of restaurants - 20
- Spa services on site
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Sauna
- Steam room
- Free self parking
- Conference space
- Free valet parking
- Beach sun loungers
- Pool sun loungers
- Wheelchair accessible path of travel
- Conference space size (feet) - 37835
Checkin time:3:00 PM to midnight
Checkin instructions:Front desk staff will greet guests on arrival.
Checkout time:12:00 PM
Fees payable upon arrival:
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 32.57 per accommodation, per night
We have included all charges provided to us by the property.
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Things you should know before you go:
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.